Terms of Service
Please read these terms carefully before using our services. By using OptimAI, you agree to be bound by these terms.
1. Acceptance of Terms
Welcome to OptimAI ("we," "us," or "our"). By accessing or using our services, including our AI-powered website solutions, chatbots, virtual assistants, and related services (collectively, the "Services"), you ("you" or "Customer") agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Services.
2. Description of Services
OptimAI provides AI-powered website solutions that include:
Custom-Built Websites
Professional, mobile-optimized websites designed to convert visitors into customers.
AI Chatbot Integration
ChatGPT-powered assistants that answer questions and collect leads 24/7.
AI Virtual Secretary
Automated handling of customer calls and responses to inquiries.
Hosting and Setup
Comprehensive hosting and technical setup.
Ongoing Support
Assistance with website maintenance and AI functionality.
3. Ordering and Payment
Order Placement
To purchase our Services, you must provide accurate and complete information as requested.
Payment
You agree to pay the fees specified on our website or as otherwise agreed upon. All payments are non-refundable except as expressly stated in our refund policy.
Pricing
We reserve the right to change our pricing at any time. Any price changes will not affect orders already placed.
4. Delivery and Setup
Delivery Time
We aim to deliver your AI-powered website within 3-5 business days after receiving all necessary information and confirming your order.
Setup
We will handle the technical setup and integration of your website, AI chatbot, and virtual assistant.
Information Provision
You are responsible for providing all necessary information and content for your website and AI interactions.
5. Refund Policy
7-Day Refund
If we fail to deliver your AI-powered website within 7 days of the agreed-upon timeframe and you have provided all necessary information, you are eligible for a full refund.
Conditions
Refunds are subject to our verification of your compliance with these Terms and your cooperation in providing necessary information.
6. Customer Responsibilities
Content
You are solely responsible for the content you provide for your website and AI interactions. You must ensure that your content is accurate, legal, and does not infringe on the rights of others.
Compliance
You agree to comply with all applicable laws and regulations when using our Services.
Account Security
You are responsible for maintaining the security of your account credentials.
7. Intellectual Property
Our Content
All content provided by OptimAI, including website designs, AI integrations, and software, is our intellectual property and is protected by copyright and other laws.
Customer Content
You retain ownership of the content you provide to us. By providing content, you grant us a license to use, reproduce, and display it for the purpose of providing our Services.
8. AI Usage and Limitations
AI Functionality
Our AI chatbots and virtual assistants are designed to automate customer interactions. However, AI may not always provide accurate or complete responses.
Limitations
We do not guarantee that our AI will meet all your expectations or handle all customer inquiries perfectly.
Usage Guidelines
You agree to use our AI services responsibly and in accordance with our guidelines.
9. Limitation of Liability
Disclaimer
Our Services are provided "as is" and "as available." We make no warranties or representations about the accuracy, reliability, or completeness of our Services.
Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Services.
Maximum Liability
Our total liability to you for any claim arising from these Terms or your use of our Services shall not exceed the amount you paid for our Services.
10. Termination
Termination by Us
We may terminate your access to our Services at any time for any reason, including violation of these Terms.
Termination by You
You may terminate your use of our Services by providing us with written notice.
Effect of Termination
Upon termination, you will no longer have access to our Services, and any outstanding payments will become immediately due.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
13. Dispute Resolution
Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at: